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Service 06 · Artificial intelligence

The plan first. Then the AI.

We learn how the operation runs, find where AI pays for itself and deliver a phased plan with cost and priority. Then we stay next to your team to build it.

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What we measure

Opportunities with an estimated return
Target in the plan
Model and running costs
Target estimated before building
Phases delivered on time
Target reviewed every week
Agent accuracy in production
Target evaluated on every change

The before

It makes sense when

  1. Everyone talks about AI, nobody knows where to start

    Ideas arrive one by one, and none has an owner, a cost or a date.

  2. The pilot impressed and then stopped

    It worked in the demo and never made it into the team’s routine.

  3. The team needs technical direction

    Someone has to decide architecture, security and cost before the code grows.

The after

What Kadelta delivers.

  1. A diagnosis of your systems and sales processes
  2. A map of AI opportunities, ranked by impact, complexity and return
  3. Proposed architecture and integration design
  4. A phased roadmap, with the agents planned
  5. Epics and tasks for the development team
  6. Screen and flow prototypes, when the project needs them
  7. Cost estimates for models, APIs, servers and operations
  8. Security, governance and observability guidelines

Phase 1 · Sales intelligence

Call transcription and analysis, service reviews and coaching points for each salesperson.

Phase 2 · Customer reactivation

Reaching idle customers, qualifying the opportunity and routing it to the right salesperson.

Phase 3 · AI customer service

The agent picks up, understands the need and hands off to a person when needed.

Phase 4 · Governance and scale

Architecture that grows, observability, security, agent evaluation and cost under control. The final order comes from the diagnosis.

How we work

How the partnership runs.

  1. There is no plan

    Strategic AI and systems diagnosis

    What it is
    A closed stage to understand the operation and decide what comes first.
    Where it fits
    Before any code: systems, sales processes and data.
    How it is delivered
    A strategic and technical plan, phased roadmap, architecture, costs and prototypes.
    What we measure
    Estimated return and cost of each opportunity.

  2. Direction is missing

    On-demand CPO and CTO

    What it is
    A product and AI partner next to your team, with agreed monthly hours.
    Where it fits
    Roadmap, agent architecture, integrations, MCP, RAG and vector databases.
    How it is delivered
    A weekly meeting, recorded decisions, reviews of guardrails, tests, logs, alerts and costs.
    What we measure
    Phases delivered and decisions made on time.

  3. The plan has to ship

    Development and implementation

    What it is
    Building the plan, in hour packages or as a fixed project.
    Where it fits
    Agents, integrations with APIs, MCP and RAG, guardrails, infrastructure and observability.
    How it is delivered
    Scope, deadline and acceptance criteria agreed up front; code and architecture reviews.
    What we measure
    Acceptance criteria met and cost per task.

  4. Agents need somewhere to run

    Kadelta AI

    What it is
    The platform where the agents run, with usage tracked.
    Where it fits
    In the operation: customer service, sales and internal routines.
    How it is delivered
    Agents live, a usage dashboard and extra credits when the operation needs them.
    What we measure
    Usage, cost per conversation and agent accuracy.

  5. What is live has to grow

    Continuous evolution

    What it is
    Improvements, fixes and new features on solutions already live.
    Where it fits
    On the websites, systems and agents Kadelta delivered.
    How it is delivered
    An improvement cycle with agreed priorities and tests before publishing.
    What we measure
    Each phase’s number, before and after the change.

Scope, usage and third-party integrations go into the proposal.

How it works

Four steps, measured.

  1. Step 01

    Diagnosis

    A stage with a beginning, a middle and an end. It ends in a strategic and technical plan with priorities, recommended decisions and next steps.

  2. Step 02

    Phased plan

    Each phase with a goal, an estimated cost and the number that proves it worked.

  3. Step 03

    Rollout

    Hour packages or a fixed project, with scope, deadline and acceptance criteria agreed up front.

  4. Step 04

    Evolution

    Fixes, improvements and new features on what is already live, with agents evaluated on every change.

Questions

Frequent questions.

Does the diagnosis commit me to the rest?

No. It ends in a complete plan. You can build it with Kadelta, with your team or with another vendor.

How does on-demand CPO and CTO work?

A product and AI partner next to your team, with agreed monthly hours and a weekly meeting.

Who pays for the AI models and servers?

Your company, on its own account. The plan estimates that cost up front, and the dashboard shows usage afterwards.

Does it fit a company that already has developers?

Yes. The plan comes as epics and tasks for your team, and Kadelta reviews architecture and code when needed.

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